All bookings are arranged through España Casas and are subject to their General Terms & Conditions which you can view here.
Explanation about rates :
Electricity : normal use is included in the rental fee. However, there is a surcharge of € 0,25 per kW for excessive use, that is, above 80 kW per week or 12kW per day.
Payment is usually accepted only in the specified currency unless another currency and the corresponding amount has been agreed in advance with España Casas.
Duration of stay : minimum stay 7 days. Prices are per week, including water, electricity and linen. The cost of final cleaning and any optional costs are not included.
4 weeks rate : there is a special rate for a stay of 4 weeks and in the months of April through October. Long stay tariff: prices per week at a rental period from 4 weeks and only in the months of November through March.
Deposit : the deposit will be refunded within 8 days after departure, provided that the accommodation is not clean ( like tableware in the cupboard, no left about household waste, clean barbecue and oven etc. ) or left with damage and/or loss of the inventory. The costs will be deducted from the deposit.
Transfer from and to the airport :
If you put in a request for transfer while making the booking, you can benefit form our comfortable airport Service. At the exit with the sliding doors of Alicante or Murcia airport, you will be welcomed by one of our managers, who will guide you to the entrance of our holiday accommodation. Since the availability of this service is limited, we advise you to book it in time, at least while making the booking for the accommodation.
The airport service is available for a maximum of 4 people with luggage. If you use this service, we guarantee you we will take you back to the airport in time. The mentioned prices are based on a transfer from Alicante and/or Murcia airport to the holiday accommodation, and the transfer from the holiday accommodation back to the airport on the departure date.
Key handover :
In order to receive the key, please contact the accommodation manager 5 days before departure. The details of the accommodation manager will be given to you after completion of the booking. The managers speak your language!
The accommodation managers can provide you with various services upon arrival and during your holiday, in order to make you feel as comfortable as possible. Relax, especially during your holiday! They will welcome you upon arrival, will hand over the key personally, provide you with some useful tips regarding the close area, about where you can do your daily shopping, where the rubbish should be taken to, where the nearest beaches are, and so on. If you run into any problems during your holiday, they are at your service.
Key transfer is possible any day of the week. Arrival on the 1st day between 14.00 and 20.00 hours. On the day of departure you have to leave the accommodation before 11.00 hours. Other times are possible in consultation with the keyholder.
Welcome pack :
We can arrange a welcome pack with the most essential products for you which enables you to enjoy everything the area has to offer right away. If you are interested in this welcome pack, you need to mention it while making the booking. The price for the welcome pack is €25.00 for 2 people.
Bed & bath linen :
Linen (sheets, pillow covers, towels) are available in the accommodation. Bath and beach towels you need to bring yourself. The same goes for the bedding for baby cots.
Final cleaning :
You are responsible for cleaning the apartment yourself on a daily basis. After your departure, you need to make it easy for the cleaning service. After your stay in the accommodation, it will be cleaned by a professional cleaning company. The price of the final cleaning and the handover of the key are mentioned separately on the pricelist for each accommodation.